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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Hamon

April 21, 2025

5  out of  5
rating by Haley Hamon
"Claire Volpenhein was a great help with our home and car insurance!"
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Donald Livingston

April 9, 2025

1  out of  5
rating by Donald Livingston
"Had a claim on my late Mother's home after a tree fell and her local office and agent gave me a number for claims person in Bloomington 100 miles away When I called her I got a very long introduction to legal rights before I was able to even give a voice-mail for her to call me back at her convenience. Nothing against the nice ladies in office. They were great."
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Ben Abrams

March 25, 2025

5  out of  5
rating by Ben Abrams
"Quick response and set up after requesting initial quote, Claire was friendly and informative as well"
We responded:
"Thank you for the 5-star review Ben! Happy your experience with our office was a success. Claire is a very knowledgeable and enjoys working with prospects. "
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Marcia Bowling

March 24, 2025

5  out of  5
rating by Marcia Bowling
"Frankie was very helpful and pleasant in resolving my issues"
We responded:
"Thank you for the 5-star review, Marcia. We appreciate your business and happy Frankie was able to resolve any issues or questions. "
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Sue Reuter

March 22, 2025

5  out of  5
rating by Sue Reuter
"Jenna helped me out with the new situation and I greatly appreciated it. She did a wonderful job."
We responded:
"Sue, I'm happy Jenna was able to assist you. We love having you as an insured and thank you for the 5-star review. "
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J M

March 18, 2025

5  out of  5
rating by J M
"Easy to get my car insurance amended quickly and also get my claim filed and benefits received. Also, very fast to respond and answer my questions. Makes my life easier!"
We responded:
"Thank you for the 5-star review!!! Happy that your experience was excellent, and your claim was handled in a timely manner. "
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Melissa C

March 1, 2025

5  out of  5
rating by Melissa C
"Claire was fantastic. I asked questions for days & days, to find the policies I wanted. She was quick to respond & so patient. I felt completely confident in my choices thanks to Claire's support."
We responded:
"Thank you for the 5-star review Melissa! That means a lot to us! Claire is very responsive and passionate about her work. We are happy to have you part of our agency and look forward to working with you. "
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Danny Hess

February 28, 2025

5  out of  5
rating by Danny Hess
"Danette You have a wonderful team there and a great group of people. They have helped me out with every Question.. Made it so simple and so easy to follow everything. Seems like all the claims are made easy and simple. Not a complaint one."
We responded:
"Thank you, Danny for the 5-star review! We love having you as a customer and enjoy working with you. "
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Jordan Nelson

February 28, 2025

5  out of  5
rating by Jordan Nelson
"Sarah did a fantastic job signing my kids up for their life insurance policies and making sure I understood the coverges!"
We responded:
"Sarah does do a fantastic job and thank you for the 5-star review."
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hannah feilhauer

February 19, 2025

5  out of  5
rating by hannah feilhauer
"I can’t speak highly enough of Claire! From the moment I reached out to her, she was incredibly informative and took the time to explain every aspect of my insurance options. She made sure I fully understood what I was getting into and worked tirelessly to find me the best rate possible. It was such a smooth and stress-free experience thanks to her attention to detail and commitment to finding the right coverage for me. Claire is not only knowledgeable but also a pleasure to work with. If you're looking for someone who genuinely cares about getting you the best deal and providing excellent service, Claire is the person you need! Highly recommend!"
We responded:
"Hannah thank you so much for the 5-star review! It means a lot to us that you had such a fantastic experience with us and Claire. We appreciate you and your business."
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Jubei Kibagami

February 15, 2025

5  out of  5
rating by Jubei Kibagami
"I am giving five stars as my initial review. Very friendly and I got more insurance for cheaper than I had with GEICO."
We responded:
"Jubei - thank you for the 5-star review! Glad we were able to help you with your insurance needs and that you have the coverage you truly need. "
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robb barrett

February 11, 2025

5  out of  5
rating by robb barrett
"Team Danette has been fantastic to work with. Danette always knows how to find answers to my questions and Frankie and Jenna are always in the office to help when I call."
We responded:
"Robb, you are always bringing much needed laughter into the office. Thank you for your 5-star review and your business. "
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Allison Tully

February 8, 2025

5  out of  5
rating by Allison Tully
"Frankie is great. Always helpful, polite and professional."
We responded:
"Allison thank you for the 5-star review and the wonderful feedback. We love having Frankie in our office. "
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Elizabeth Beach

January 23, 2025

5  out of  5
rating by Elizabeth Beach
"Frankie is the friendliest person to talk to!!"
We responded:
"Frankie is friendly, personable, and sincere! Thank you, Elizabeth, for your 5-star review. "
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Sarah Wenstrup

January 21, 2025

5  out of  5
rating by Sarah Wenstrup
"Frankie and Danette are always a pleasure to work with - super helpful and friendly. Highly recommend!"
We responded:
"Sarah, thank you for the 5-star review and your kind words recommending us. We enjoy having you as an insured and thank you for your business."
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Jeremy Harig

January 14, 2025

5  out of  5
rating by Jeremy Harig
"Mrs.Volpenhein and her team have been easy and amazing to work with. They were able to get me the best rate after I've shopped 4-5 other companies. They were honest and up front and helped me."
We responded:
"Jeremy thank you for your business and your 5-star review! Glad we could get you the coverage that you needed!"
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Andrea Partin

January 14, 2025

5  out of  5
rating by Andrea Partin
"I have used this insurance since I started driving and I can’t say enough good things, especially about this location! Specifically Emily Flick has been a major help! 10/10 experience with this group."
We responded:
"Andrea thank you for the 5-star review!!! Emily is an excellent team member to have on my team. Thank you for your business."
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Jane Coffey

January 13, 2025

5  out of  5
rating by Jane Coffey
"Friendly knew what she was talking about didn't push a quote on me ."
We responded:
"Jane thank you for the 5-star review. "
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Robert Lewis

January 13, 2025

5  out of  5
rating by Robert Lewis
"Claire, Frankie and Danette were knowledgeable, professional and friendly. They made it easy and affordable to switch."
We responded:
"Thank you for the 5-star review Robert - as well we appreciate your kind comments. Thanks for being part of our agency."
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Dale Case

January 11, 2025

5  out of  5
rating by Dale Case
"My family and I have been with Danette for many year's. The young ladies that work with her are always very polite and helpful."
We responded:
"Dale and Karen thank you for the 5-star review! All of us enjoy Dale's visits in the office. I appreciate your business. "
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Stacy Ward

January 10, 2025

5  out of  5
rating by Stacy Ward
"We absolutely love Frankie at State Farm! She got us a great rate on our whole life policy as well as our home and auto! She went above and beyond helping us with the cancelation of our old homeowners policy with our former insurance company. So glad we made the switch to State Farm and Danette Volpenhein in Lawrenceburg!!!"
We responded:
"Stacy, thank you for the 5-star review! Frankie is great to work with and she's passionate about life insurance! I'm thrilled to have your business and look forward to working with you for some time."
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Ed Harrill

January 10, 2025

5  out of  5
rating by Ed Harrill
"Jenna has been super professional, polite, and kind! Not only did she meet our needs but expressed her concern and that of the agency as a whole and wished a speed recovery!!"
We responded:
"Ed thank you for the 5-star review! Jenna is an excellent team member and super compassionate, which makes her a wonderful fit for my office. We appreciate your business."
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Morgen Pitcher

January 10, 2025

5  out of  5
rating by Morgen Pitcher
"I had the pleasure of working with Frankie when switching my life insurance to State Farm. She answered every one of my questions and walked me through every step of the process. Wonderful service, she truly is like a good neighbor and she is an asset to the company. I can rest easy knowing I am covered."
We responded:
"Morgan, thank you for the 5-star review. Frankie does an excellent job with life insurance and is very passionate about everyone having a policy. We look forward to working with and again, thank you for your business and review."
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Sara Davidson

January 4, 2025

5  out of  5
rating by Sara Davidson
"Frankie is always so kind and helpful. I love having their office as my insurance people. They are always willing to explain everything and help me better understand stuff"
We responded:
"Thank you Sara for the 5 stars. We appreciate your review."
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Brian Gregory

January 3, 2025

5  out of  5
rating by Brian Gregory
"Great Professional, polite and friendly experience today with Danette and her team. Highly recommend her and her team to future customers."
We responded:
"Brian thank you for the 5-star review and the pleasant comments. We enjoyed meeting with you and working with you. Thank you for your business."