State Farm® Insurance Agent Danette Volpenhein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Becca Koopman
July 8, 2025
5
out of
5
rating by Becca Koopman
"Emily helped me so much with my insurance needs. She was caring and friendly. I would recommend Emily and State Farm for all your insurance needs."
We responded:
"Thank you for the kind words and recommendation! We’re so glad Emily was able to provide caring and friendly support for your insurance needs. Your trust means a lot to us, and we’re always here to help!"
David Steel
July 8, 2025
5
out of
5
rating by David Steel
"Emily has always been so professional and thorough. Her attention to details and outstanding customer service set her apart. Thanks for all you do!!"
We responded:
"Thank you, Dave. "
Sabrina Parr
July 8, 2025
5
out of
5
rating by Sabrina Parr
"I want to thank Emily for helping me with my Insurance needs when I called. She was very friendly and knowledgeable and helpful with everything I needed! Thanks again to Emily for all your help"
We responded:
"Thank you for your thoughtful feedback! We’re so glad Emily was able to assist you with your insurance needs and provide friendly, knowledgeable service. We truly appreciate your trust and are always here to help whenever you need us!"
Renae Johnson
July 7, 2025
5
out of
5
rating by Renae Johnson
"Thank you to Claire! She took the time to answer all my questions and made sure she had the correct answers to give to me. Very professional but personable also. Saved us some money, too...which is always a plus 🙂"
We responded:
"Thank you for the great review! We're so glad Claire was able to provide accurate, professional, and personable service while helping you save money—that’s always a win! We appreciate your trust and look forward to continuing to serve you!"
Donna Cady
July 7, 2025
5
out of
5
rating by Donna Cady
"Frankie was very helpful & pleasant when I called for a question & to pay my bill!"
We responded:
"Thank you for your kind words! We're happy to hear Frankie was helpful and pleasant during your call. We appreciate your support and are always here to assist you!"
Raymond Perin
June 30, 2025
5
out of
5
rating by Raymond Perin
"Great service . Just like a good neighbor"
We responded:
"Thank you for your kind words! We're proud to provide great service and be "like a good neighbor." We appreciate your support and look forward to continuing to assist you!"
Monica Neurohr
June 30, 2025
5
out of
5
rating by Monica Neurohr
"Frankie was so friendly and knowledgeable and helpful! I love State Farm I have my life,car,and rental insurance with them and have for years with no problems! I really recommend them for all your insurance needs!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Frankie provided friendly, knowledgeable, and helpful service. We truly appreciate your loyalty and recommendation, and we're honored to be your choice for life, car, and rental insurance. If you ever need anything, we're here to help!"
Chelsea Sleep
June 27, 2025
5
out of
5
rating by Chelsea Sleep
"Easy and great to work with!"
We responded:
"Thank you for your positive feedback! We're glad to hear that you found working with us easy and enjoyable. We appreciate your support and look forward to assisting you again!"
Jen Dale
June 27, 2025
5
out of
5
rating by Jen Dale
"She was very friendly and very helpful"
We responded:
"Jen, thank you for the 5-star review. I'm so glad Diana was able to get you a quote on your auto insurance and make the transition smooth. #insurewithdanette"
kelly gordon
June 10, 2025
5
out of
5
rating by kelly gordon
"I was looking to find insurance with same coverage as I had, State Farm was great at finding us a good savings amount, with same coverage, Claire Volpenhein was very professional, and willing to find us savings on our premiums, and that's exactly what she done. Thank you Claire, and the State Farm Office, for helping us..much appreciated!!."
We responded:
"Thank you for your thoughtful review! We're thrilled to hear that Claire provided professional and dedicated service while helping you find a great price. We appreciate your kind words and are grateful to have you as part of the State Farm family. If you ever need assistance in the future, don’t hesitate to reach out!"
Mary Jane Johnson
June 9, 2025
5
out of
5
rating by Mary Jane Johnson
"Clair is very personable and caring. I greatly appreciate the time she has taken to help me get established with this company."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Claire was personable and caring, and that she took the time to help you get established with our company. We truly appreciate your feedback and look forward to continuing to support you!"
Alyssa Smith
June 2, 2025
5
out of
5
rating by Alyssa Smith
"I was sent to speak with Frankie, she was very sweet and nice!!! I’m only 24 and I have no clue about car ins or life ins and she did not once make me feel dumb or stupid. She truly helped me and was very kind!! Thank you State Farm! ❤️❤️‼️"
We responded:
"Alyssa, thank you so much for your kind words! We're thrilled to hear that Frankie was able to provide you with the support and guidance you needed. It's our goal to ensure everyone feels comfortable and informed, regardless of their experience level. If you have any more questions or need further assistance, don’t hesitate to reach out. We appreciate your trust in State Farm! ❤️"
Jesslyn Winterburn
May 20, 2025
5
out of
5
rating by Jesslyn Winterburn
"Huge shoutout to Sarah Nelson for coming through in a big way! 🙌 She got me a lower quote right away and made the whole process smooth and stress-free. Super friendly, quick, and on top of it all — couldn’t ask for better service!"
We responded:
"Jesslyn thank you for the 5-star review! Sarah is great at getting those auto insurance quotes out fast and making sure you have the right coverage. I appreciate your business and look forward to working with you. "
Lori V Kervin
May 16, 2025
5
out of
5
rating by Lori V Kervin
"Frankie’s always so friendly while being very proficient and quick to respond.I can always appreciate in these days the effort a service business makes and with State Farm they take the time to ensure we get the quality of help needed in a quick and efficient manner. Their kindness goes a long way too!"
We responded:
"Thank you, Lori, we love doing business with you as well. We appreciate great insureds like you."
Rylan Smith
May 15, 2025
5
out of
5
rating by Rylan Smith
"I had an excellent experience working with Claire to understand my policy. They treat their clients with respect."
We responded:
"Claire is great to work with on auto insurance and fire insurance quotes! So happy you had a great experience with our office. Thank you for the 5-star review as well!"
Mason Young
May 10, 2025
5
out of
5
rating by Mason Young
"Claire is wonderful , she is very passionate about her work and truly wants the best for you!"
We responded:
"Mason, thank you for the 5-star review! Claire is passionate about her work and loves helping people. Glad to have you as part of our agency. "
Tami Peters
May 8, 2025
5
out of
5
rating by Tami Peters
"Frankie has always went above and beyond to help me. She is perfect."
We responded:
"Frankie loves her job and is the best at helping people! Thank you for the 5-star review. "
Alixandra Meister
May 8, 2025
5
out of
5
rating by Alixandra Meister
"Helped me with all my questions and concerns while giving the best rate around. Would recommend!!"
We responded:
"Alixandra, so happy to hear that we were able to answer all your questions and concerns - rate is important but making sure you have the right coverage is too. Thank you for the 5-star review as well. "
Monica Hollman
May 7, 2025
5
out of
5
rating by Monica Hollman
"Claire was very helpful and easy to talk too. She helped me save a lot of money on my auto insurances, and helped me with getting renters insurance. So I got both automobile insurance with better coverage, and renters insurance for less than what I was paying with my old insurance company. I would highly recommend them to my friends and family."
We responded:
"Monica, thank you for your 5-star review. Claire truly enjoys working with people reviewing their coverages and making sure they are adequately insured. Renters insurance is so important, not only for your personal property "stuff", but your liability!! Thanks again."
Shelley Reusing
May 7, 2025
5
out of
5
rating by Shelley Reusing
"Jenna was wonderful! She was able to answer all my questions quickly! Highly recommend working with her!"
We responded:
"Shelley, I'm happy that Jenna was able to assist you and she is a wonderful team member! Thank you as well for your 5-star review. "
Brandon V
April 30, 2025
5
out of
5
rating by Brandon V
"Claire was very helpful and easy to talk too. They helped me save a lot on my renters and auto insurances. I guess they really are like good neighbors."
We responded:
"Brandon, thank you for choosing us for your insurance needs. We are your local good neighbor agency and appreciate your 5-star review!"
Karen Kissick
April 29, 2025
5
out of
5
rating by Karen Kissick
"Very helpful with any and all questions i had about my insurance. Feel very comfortable having them handle my insurance needs. Very highly recommend! Thank you!"
We responded:
"Karen, thank you for the kind words and trust in our agency. We appreciate your 5-star review and choosing us for your insurance needs!"
Haley Hamon
April 21, 2025
5
out of
5
rating by Haley Hamon
"Claire Volpenhein was a great help with our home and car insurance!"
We responded:
"Thank you for the 5-star review! Glad to have you part of our agency and here whenever you need us!"
Donald Livingston
April 9, 2025
1
out of
5
rating by Donald Livingston
"Had a claim on my late Mother's home after a tree fell and her local office and agent gave me a number for claims person in Bloomington 100 miles away When I called her I got a very long introduction to legal rights before I was able to even give a voice-mail for her to call me back at her convenience. Nothing against the nice ladies in office. They were great."
Ben Abrams
March 25, 2025
5
out of
5
rating by Ben Abrams
"Quick response and set up after requesting initial quote, Claire was friendly and informative as well"
We responded:
"Thank you for the 5-star review Ben! Happy your experience with our office was a success. Claire is a very knowledgeable and enjoys working with prospects. "