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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Davidson

January 4, 2025

5  out of  5
rating by Sara Davidson
"Frankie is always so kind and helpful. I love having their office as my insurance people. They are always willing to explain everything and help me better understand stuff"
We responded:
"Thank you Sara for the 5 stars. We appreciate your review."
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Brian Gregory

January 3, 2025

5  out of  5
rating by Brian Gregory
"Great Professional, polite and friendly experience today with Danette and her team. Highly recommend her and her team to future customers."
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Nicole Welch

January 2, 2025

5  out of  5
rating by Nicole Welch
"The process of switching our Car Insurance to State Farm was an absolute breeze thanks to the expertly run team at Danette Volpenheim’s office. Frankie was the one working with us and she is an absolute rock star. She made this the quickest and most painless process ever! And we got a better rate! For more coverage than we had previously! 10/10 recommend. You will not be disappointed."
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Michael Brown

December 31, 2024

5  out of  5
rating by Michael Brown
"Always very helpful, polite and professional. Thank you Ricki. Sorry if I spelled name wrong. Haha"
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Rose Brashears

December 17, 2024

5  out of  5
rating by Rose Brashears
"Frankie was very helpful with providing insurance for non-car owners, like myself ,the next day I was insured by State Farm."
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Tim Caudill

October 30, 2024

5  out of  5
rating by Tim Caudill
"Diana was great to work with"
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Jason Rogers

October 11, 2024

5  out of  5
rating by Jason Rogers
"Danette and the whole team are professional and helped out where they didn't have to in our house closing. Made sure our homeowners policy was not only affordable, but coverages were where they needed to be. Also a plus is they are a small business in Lawrenceburg so you know the person who you're talking too. Highly recommend..!!!"
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Bala Corattiyil

October 4, 2024

5  out of  5
rating by Bala Corattiyil
"The insurance agent understood my needs and provided the right policy that fit my needs."
We responded:
"Thank you, Bala and Usha for the 5-star review and for your business! I'm so glad my team was able to guide you through the process and get you the coverage needed. #insurewithdanette"
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Tracie Ludwig

October 1, 2024

5  out of  5
rating by Tracie Ludwig
"This team is the best for your insurance needs."
We responded:
"Tracie, thank you for the 5-star review. We enjoy having you part of our agency! "
Profile photo of Tracie Ludwig

Tracie Ludwig

October 1, 2024

5  out of  5
rating by Tracie Ludwig
"This team is the best for your insurance needs."
We responded:
"Tracie, thank you for the 5-star review. We enjoy having you part of our agency! "
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William Rullman

September 30, 2024

5  out of  5
rating by William Rullman
"Very helpful and professional. Pleasure to work with!"
We responded:
"William, we appreciate your business and 5-star review. "
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Makayla

September 30, 2024

5  out of  5
rating by Makayla
"Sarah was fantastic to work with and very helpful getting us the homeowners coverage that was right for us."
We responded:
"Makayla, thank you for the 5-star review! Sarah is a fantastic person to work with. Very knowledgeable and always looking out for the best interest of others. "
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Sarah Standish

September 30, 2024

5  out of  5
rating by Sarah Standish
"Danette is a fantastic agent!"
We responded:
"Sarah, thank you for the 5-star review and the wonderful feedback!!"
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Jamie Roth

September 30, 2024

5  out of  5
rating by Jamie Roth
"Danette Volpenhein's office is so easy to work with, very kind and patient! Thrilled with them!"
We responded:
"Hi Jamie, thank you for the 5-star review! I'm glad we are meeting your expectations, and we are so glad you chose our agency! "
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Rajesh T K

September 17, 2024

5  out of  5
rating by Rajesh T K
"I recently had the pleasure of working with Diana, to find homeowners insurance. Diana was incredibly helpful throughout the entire process. She took the time to explain the pros and cons of different options and helped me compare quotes from various providers. Her patience and thorough explanations during our call made the decision-making process much easier. I highly recommend Diana for anyone looking for an insurance agent."
We responded:
"Rajesh, thank you for the 5-star review - much appreciated. Diana's knowledge and skills are an asset to my agency. I'm glad that you had an excellent experience with her and glad to have you part of the Danette Volpenhein, State Farm agency."
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Vicki Shroyer

September 16, 2024

5  out of  5
rating by Vicki Shroyer
"Very professional 👏 👌 👍"
We responded:
"Vicki, thank you for the 5-star review. Happy that you moved your policies to our agency and looking forward to working with you. "
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Judi Charron

August 30, 2024

5  out of  5
rating by Judi Charron
"Diana was extremely helpful and professional. It was a pleasure doing business with her."
We responded:
"Judi thank you for the 5 Star review. Diana is a great team member and very knowledgeable. I'm glad the process was smooth. "
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Devra Harrison

August 12, 2024

5  out of  5
rating by Devra Harrison
"Great communication and easy process"
We responded:
"Thank you for the 5-Star review Devra. I'm happy we were able to connect and work with you on your auto insurance needs. #insurewithdanette"
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Laura DePue

July 29, 2024

5  out of  5
rating by Laura DePue
"Overall, I am extremely satisfied with State Farm's service. They made a potentially stressful situation much easier to manage, and I feel confident knowing that I am in good hands. I highly recommend State Farm to anyone looking for reliable and excellent insurance service."
We responded:
"Laura, thank you for the 5-star Review. We appreciate your business and the opportunity to serve you. #insurewithdanette"
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Ian Hendry

July 25, 2024

5  out of  5
rating by Ian Hendry
"Very professional"
We responded:
"Ian - thank you for the 5-star review! We appreciate you. #insurewithdanette "
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Claude Tolliver

July 9, 2024

5  out of  5
rating by Claude Tolliver
"Diana was very helpful and helped me find just what I needed for my new car and the older one also. She didn't try to sell me on something I didn't need or didn't ask for. She also was very polite and friendly."
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Jen Dale

June 19, 2024

5  out of  5
rating by Jen Dale
"She was very friendly and very helpful"
We responded:
"Jen, thank you for the 5-star review. I'm so glad Diana was able to get you a quote on your auto insurance and make the transition smooth. #insurewithdanette"
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Aimee Cassidy

June 10, 2024

5  out of  5
rating by Aimee Cassidy
"I was looking to change insurance companies and they made it so easy. From my first call to signing my papers, they met and exceeded all my expectations while saving me $200."
We responded:
"Hi Aimee, I'm glad you got some extra cash in your pocket! Not only did we save you money, but you have State Farm insuring you! Thank you for the 5-star review and we are excited to you as a customer. #insurewithdanette"
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Daniel Held

June 10, 2024

5  out of  5
rating by Daniel Held
"Diana which was the representative assisting me was very helpful. Broke things down and explain to me so I understood. I enjoyed my time with her. She deserves a bonus!"
We responded:
"Daniel - Diana is great to work with! She's very knowledgeable and understands how all the parts of the insurance policy work. I'm glad it was an easy process. Thank you for the 5-star rating and we are excited to work with you. #insurewithdanette"
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Jamie Ison

June 4, 2024

5  out of  5
rating by Jamie Ison
"Diana was very polite and helpful. It was very nice having someone taking the time to actually try to help you get affordable insurance. It was definitely a pleasure working with her. She goes out of her way to help you."
We responded:
"Jamie, thank you for your 5-star review! Your kind words are greatly appreciated. We are thrilled to hear your experience was good and Diana was helpful. Welcome to our agency!"